Privacy Policy

1. Introduction

Outlier Capital respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and physical address when you request a quote or book a service.
• Technical Data: IP address, browser type, and browsing behaviour when you use our website.
• Communication Data: Records of emails, messages, and calls when you contact us.

3. How We Collect Information

We collect information when you:

• Submit a contact or quotation form on our website
• Contact us via email, phone, or WhatsApp
• Become a client and engage our services
• Use our website (via cookies and analytics)

4. Purpose of Processing

We process your personal information for the following purposes:

• To provide refrigeration, air conditioning, and cooling services
• To respond to quotation and service requests
• To communicate with you regarding our services
• To comply with legal and regulatory obligations
• To improve our website and services

5. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in delivering our services, or with authorities as required by law.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

7. Your Rights

Under POPIA, you have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Object to the processing of your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or damage.

9. Cookies

Our website uses cookies to improve your browsing experience. For more information, please see our Cookie Policy.

10. Contact Us

Email: [email protected]
Phone: +27 73 699 3099
Address: 75 Scarborough Ave, Ferryvale, Nigel, 1490